Our Swimming Pool Services in London
At The Swimming Pool Company, we specialise in the design and installation of luxury reinforced concrete swimming pools with exquisite tiled finishes. Serving the high-end residential market in London, we handle every stage of the build from pool shell design and construction to waterproofing, tiling, and finishing surrounding areas.
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On the mechanical side, our expert team designs and installs advanced plumbing, filtration, heating, ventilation, and lighting systems for both indoor and outdoor swimming pools and spas. Every detail is crafted to deliver not only flawless functionality but also a truly luxurious swimming experience.
Pool Company Selection
When choosing a swimming pool company, prioritise experience, strong technical knowhow, and proper insurance. You should also focus on clear communication, detailed contracts, and fair, transparent pricing.
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Before you hire look for a company with a proven track record, especially with the specific type of pool you want (e.g., fiberglass, concrete, or vinyl liner). Ask how long they have been in business, and ideally, choose a company that has decades of experience.
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The contract and process
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Detailed contract: The contract should be comprehensive and clearly state everything included in the project. It should cover all materials, labor, construction timelines, and payment schedules to prevent unexpected "change orders" or hidden costs later on.
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Project management: Understand the company's process and how they handle scheduling for different aspects of the job, including subcontractors. A solid company can explain who manages the project and how many jobs they oversee at once.
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Subcontractors: Ask which parts of the project will be handled by the company's in-house team versus subcontractors. Request information on the subcontractors' qualifications and how long the company has worked with them.
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Post-construction services: Inquire about after-sales services, including regular maintenance, repairs, and support. Choosing a full-service provider can make long-term ownership easier.
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Warranties: A reliable company will offer a strong warranty on both materials and workmanship. Understand the specific terms, duration, and what is covered versus what is not.
Red flags to watch out for
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Vague contracts: Avoid a company that is hesitant to provide a clear, written, itemized contract with all terms explicitly defined.
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Unrealistically low price: Quotes that are significantly cheaper than other estimates may indicate low-quality materials, inexperienced labor, or corner-cutting.
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Poor communication: If the company is difficult to reach or provides vague answers during the initial consultation, it's a warning sign of what you can expect during the project.
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Requesting excessive upfront payment: Be wary of a company that asks for a disproportionately large deposit upfront, especially in cash. This could indicate financial instability.
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Reluctance to provide references: A company that cannot or will not provide references or a portfolio of past work is likely hiding something.
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Bad reviews and reputation: While a few negative reviews are normal, a pattern of complaints about workmanship, timelines, or communication is a major red flag.
